Ecommerce Supply Chain Playbook

Ecommerce Supply Chain Playbook

Upcoming plays

What is the Ecommerce Supply Chain Playbook?

Certain situations call for a unique set of processes and tasks—or “plays”—to get the job done. We collected the best approaches to common ecommerce supply chain situations and codified them into a playbook for operations professionals. Each play pulls from industry best practices as well as intimate lessons learned during our time building the supply chains that power Amazon Prime and Zulily.

Playbook

Adding a Delivery Promise

Adding a Delivery Promise

Adding a 2-Day Shipping Program

Adding a 2-Day Shipping Program

How to Design an End-to-End Customer Delivery Experience

How to Design an End-to-End Customer Delivery Experience

Connecting Pre-Purchase Promise to Shipping Selection

Connecting Pre-Purchase Promise to Shipping Selection

Reducing Outbound Shipping Costs

Reducing Outbound Shipping Costs

How to Provide Free Shipping to Your Customers

How to Provide Free Shipping to Your Customers

Negotiating Carrier Rates

Negotiating Carrier Rates

Adding a Subscription Delivery Program

Adding a Subscription Delivery Program

How to Decide Packing Sizes & Options Per Fulfillment Center

How to Decide Packing Sizes & Options Per Fulfillment Center

Adding a New Carrier

Adding a New Carrier